Effective Date: September 5, 2025
At Piper's Shroom Works, all products are shipped directly from our production partners using a drop shipping model. This allows us to offer a wide variety of unique, mushroom-themed products without holding warehouse stock. Please review the details of our policy below.
Our production partners process orders and typically ship within 2–7 business days.
Processing and delivery times may vary depending on product availability, production schedules, and the policies of the local shipping carriers in your country.
In rare cases, unexpected delays may occur due to stock shortages, international customs regulations, or local laws.
United States: 7–14 business days (after production)
International Orders: 14–30 business days (after production, depending on country and customs)
Shipping times are estimates only and not guaranteed, as they depend on third-party carriers and local country policies.
You will receive a shipment confirmation email once your order has been processed, which will include a tracking number (if available from the production partner).
Tracking information may take up to 48 hours to update in the carrier's system.
All international orders may be subject to import duties, customs fees, or local taxes.
These charges are the customer's responsibility and are not included in product or shipping costs.
Because all products are made-to-order and shipped directly from our production partners, returns are not accepted for refunds.
If you encounter a quality issue or error with your order, please contact us within 7 days of receiving your package at support@pipersshroomworks.store.
Approved returns will be credited in the form of store credit only (no cash refunds). Store credits can be applied toward future purchases at Piper's Shroom Works.
If your order arrives damaged or incorrect, please email us with photos of the product and packaging.
We will work with our production partners to resolve the issue and issue store credit where appropriate.
For any questions about shipping, returns, or order issues, please contact:
📧 support@pipersshroomworks.store
