Contact Piper's Shroom Works - Customer Support & Inquiries

Get in Touch

We'd love to hear from you! Whether you have a question about our products, need help with an order, or want to share your love for mushrooms, we're here to help.

Customer Support

Email: support@pipersshroomworks.store
Phone: 1 (503) 317-8352
Response Time: Within 72 hours

For support inquiries, please include your order number (if applicable) and photos of the issue to help us assist you faster.

Business Address

Piper's Shroom Works™
11845 Southeast Foster Road
Portland, OR 97266
United States

Frequently Asked Questions

How long does shipping take?
We process orders within 7 business days. Shipping times are 7–12 business days for U.S. orders and 21–30 business days for international orders.

What is your return policy?
If your item is defective, damaged, misprinted, or incorrect, contact us within 30 days of delivery to request a free replacement or a full refund. Please note that our products are made to order through Printify, so we cannot accept returns for buyer's remorse, incorrect sizes, or incorrect shipping addresses.

Do you offer custom designs?
Currently, we offer our curated collection of mushroom-themed designs. For custom inquiries, please email us at support@pipersshroomworks.store.

How can I track my order?
You'll receive a confirmation email with tracking details once your order ships. If you haven't received tracking information within 7 business days, please get in touch with us.